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FAQs

  • When can I move in?

    The most efficient way to move in is to contact our manager to set up your move-in date and sign your lease prior to moving into your unit. Please note our Gretna office hours, and that our Elkhorn office hours are by appointment only.

  • How long of a lease do I need to sign?

    Our storage leases are on a month-to-month basis.

  • What documentation do I need to provide in order to rent a storage unit?

    We require a government-issued photo ID (example: driver’s license, state ID, or passport).

  • How far in advance do I need to tell you I am moving out?

    All contracts are month-to-month. However, we do require a 10-day written notice before you move out. This can be done by sending an email to [email protected] or [email protected]. Or you can drop a note in our Gretna office.

  • How do I make a payment?

    Payments can be made at our Gretna front office during regular business hours or left in the Gretna drop box. We also have an on-line payment portal, or we can set you up for monthly auto-pay, or for Elkhorn you can mail to our PO Box 612 Elkhorn, NE 68022 address.

  • What forms of payment do you accept?

    Checks, money orders, VISA, MasterCard, American Express and Discover, and cash.

  • Do you sell boxes and storage supplies?

    We sell disc locks for your convenience and protection. Please contact the manager for details.

  • How do I know how much storage space I will need?

    You can either use our Storage Calculator on our website or call our manager for assistance.

  • Are there any items that I am NOT able to store?

    Foods of any kind, liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

  • Does there have to be someone in the office to let me through the security gates?

    No. At the time of signing you will be given your own security gate code that will allow you access to your unit during normal access hours for Gretna.

  • Do you have handcarts and two wheelers available at your facility?

    Yes, you are welcome to use our complimentary two wheelers at any time during move-in at our Gretna location.

NEW TO
STORAGE?

View our Storage Tips page for ways to get the most out of your unit.

VIEW STORAGE TIPS